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Countries that are prohibited to order from our website.
- You cannot register and order our products in Korea and China.
- We have a wholesale website solely for China and Korea.
  For China http://www.itsmechina.com/
  For Korea http://www.itsme.co.kr
Minimum Order Quantity
- We don't set MOQ for customer's convenience.
- You can dropship to your customers too by separately placing order.
How can I order?
- You can place an order after you sign in.
- Select items, add to your cart, pick items you want to purchase, then check-out.
- You can pay either via Paypal or with balance on your E-account.
How does my order proceed?
- Check your order, payment, shipping status on ‘MY ACCOUNT’.
  A. ORDER STATUS: you can check your list of unpaid orders.
    (If we do not receive your payment for 7 days after purchase, your order will be automatically cancelled.)
  B. PAYMENT STATUS: you can check your list of paid orders.
  C. PURCHASE PROGRESS: you can check your order currently being processed.
    1) Purchase Underway - Item is being supplied from local market.
    2) Exchange Underway - Item is being exchanged to another one due to defects or other issues.
    3) Purchase completed - Item is ready to be shipped.
    4) Out of stock - Item is not in stock.
     (Item can go out of stock after your payment at times. Item will be refunded to your E-account automatically in this case.)
    5) Delivered - Item is shipped off to your address. It usually takes 2 or more days. It varies by region.
Where can I see the wholesale price?
- Price shown on each product page after sign-in is a wholesale price. 
Any discounts if I purchase a lot?
- Itsmestyle is granting 'cashback point' for each order.
- Cashback percentage will be decided by customer's membership grade (Bronze / Silver / Gold / Diamond).

[Membership Benefits]
Bronze - None
Silver - 3% cashback
Gold - 5% cashback
Diamond - 10% cashback

[Membership Qualification]
Bronze - Sign up
Silver - Total Order Amount over $100
Gold - Total Order Amount over $1,000
Diamond - Total Order Amount over $10,000

[Membership Note]
- Total order amount only includes products value (not shipping fee).
- Cashback point can be used with coupon at the same time. (Up to 15% of the whole order)
- Cashback point will be granted after the package arrives.
Can I make a change to my order?
- You may be able to cancel and re-order before payment. But you can’t add extra item or cancel partial or whole order after payment. 
- You may be able to change color or size of certain item when item is ‘purchase underway’ status. In that case, submit your request on Q&A board or e-mail us at [help@itsmestyle.com].
Are all products made in Korea?
- You can check origin of product on each product page.
- Most of our products are made in Korea. It can be either China or others too.
About Dropship
- Dropship means when your customer places an order, we ship the order directly to your customer.
- We offer dropship service. You need to fill-in your customer's information when checking out.

* Itsmestyle is not responsible for Customer Service. Refund/exchange is not eligible unless the product is defective.